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Support Options
Our support department can be reached via the following methods:
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Phone
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Call us at 352-491-3100 or 800-227-7797 during normal business hours. Calls will be answered in the order they are received.
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BarrCentral
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BarrCentral.com provides helpful services 24/7:
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Our Knowledgebase system offers solutions to known problems.
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Case Manager provides you with access to your cases. You can also submit new cases.
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Download new software from our Software Update area.
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The latest Product Documents are also available.
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Email
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Send support inquiries to support@barrsystems.com (processed during normal business hours).
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Fax
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Our fax number 352-491-3141, but faxes are only useful if you need to send us hardcopy (processed during normal business hours).
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Remote Control
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Support can conduct operator training and most configuration changes on Windows? systems via remote control (hourly fees apply).
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On-Site
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On-Site Services are available for customers without readily available technical staff (additional daily fees and travel expenses apply).
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Download a pdf version of our Support Agreement Brochure for information
about what you can expect from Barr Systems' technical support.
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